FREQUENTLY ASKED QUESTIONS


Why Upload and Download Speeds are Different?
The difference you face in download and upload speed is because people love to download things and not to upload them. Moreover, the internet service providers have designed their internet connection structure that prioritize the downloading speed higher than uploading speed. So you can’t get higher upload speed in public or private internet connections.
Usually for browsing the internet speed between 2Mbps to 4Mbps is enough. But if you love streaming movies and shows in 720p, an internet connection with speed of 4Mbps to 6Mbps is good. For 1080p and 4k movies, an internet connection of 10Mbps to 15Mbps speed is required. Today with the advancement of technology and needs, high speed internet connections up to 1Gbps are also available.
100Mbps internet connection is fast enough to browse and live streaming or downloading movies or shows in 1080p to 4k. But still it is not extremely fast and is above most users internet connection speed. There are people who don’t need that much speed because it costs much but some need more than 100Mbps as they can afford.
There are many possible factors for slow internet. To know the issue, you must do your internet speed test on our website or your ISP website. If it shows you have slow speed, try to reboot your router or again plug the cables in the router.
To get best experience in streaming movies or shows on Netflix or in zoom or Skype meeting, you need to have minimum of 15Mbps internet connection.
Ping is a time that let you know how much time the server will take to respond back. In other words, it is a time for a ping packet to transfer to remote system and get back. On the other hand, Jitter is the time delay over the internet connection. It measures the amount of inconsistency in latency/ping across the network.
If you have ever faced while playing game that other player comes quickly towards you or jumped on you, then it mean your ping or latency is high or other player ping is less. As ping is measured in milliseconds, the less it is the more good experience you will have while playing games or streaming movies. Below is ping/latency guide:
  • Fast Gaming: 0-59ms
  • Average Gaming: 60-129ms
  • Struggling: 130-199ms
  • Not Possible To Play: 200+ms
It depends on your interest whether you need to go with Internet service providers test or need some third party tests to verify the internet speed. It is good to test your internet speed with third party speed test tools to ensure that your internet service provider (ISP) is providing speed for what they are charging you or not. Are they reliable or not? Our Speed Test Tool is completely free and unbiased results. The results may vary due to some issues on your side that we have discussed above.